Vehicle Search

Returns Policy

RETURN POLICY

Last updated August 28, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@getbrakepads.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

GetBrakePads.com Attn: Returns

RMA #

1357 Ashford Ave 197, San Juan, Puerto Rico 00917

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange.Refunds may take 1­2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Returned product must be unused and in optimal conditions and in its original packaging.
  • Product must be returned within 30 days.
  • Taxes paid are non­refundable.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 787­501­5100

sales@getbrakepads.com

 

 

 

Top

©2019 getbrakepads.com - All rights reserved.

©2019 getbrakepads.com - All rights reserved.